Privacy Policy

Effective Date: December 2024

1. Introduction

Luke Ministries ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, shop for products, or book life coaching services.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, billing address, and shipping address.
Payment Information: Securely processed via third-party payment gateways (we do not store payment details).
Sensitive Information: Voluntarily shared during life coaching or therapy sessions, such as personal goals or mental health details.
Usage Information: Data about website navigation, collected through cookies and tracking tools.

3. How We Use Your Information

We use your information to:

Process orders and deliver products or services.
Schedule and conduct life coaching sessions.
Personalize your coaching experience.
Send updates, newsletters, and promotional content (if opted in).
Improve website functionality and comply with legal requirements.

4. Confidentiality of Life Coaching Sessions

Information shared during life coaching or therapy sessions is kept confidential unless:

Required by law (e.g., in cases of imminent harm).
You provide explicit consent to share specific information.

5. Sharing Your Information

We do not sell or rent your information. We may share it:

With service providers (e.g., payment processing, scheduling).
To comply with legal obligations or protect our legal rights.

6. Cookies and Tracking Technologies

Cookies enhance your experience by collecting data such as:

Essential Cookies: Necessary for website functionality.
Analytics Cookies: To analyze traffic and improve services.

You can manage cookie preferences in your browser settings.

7. Data Retention

We retain your information only as long as necessary for its intended purpose or as required by law.

8. Your Rights

Depending on your location, you may have rights to:

Access or correct your data.
Request deletion of your information (where permissible).
Opt out of promotional emails.

To exercise your rights, contact us.

9. Security

We use encryption and other measures to protect your information. However, no system is entirely secure.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect their information. If you believe a child has provided us with their data, contact us immediately.

11. Updates to This Privacy Policy

We may update this policy to reflect changes in our practices. Updates will be posted on this page with the effective date.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact us.